Address
304 North Cardinal St.
Dorchester Center, MA 02124
Work Hours
Monday to Friday: 7AM - 7PM
Weekend: 10AM - 5PM
Who We Are
Empowering Global Enterprises from the Heart of Colombo Port City
At StarSands PortCity, we are more than a BPO company — we are a strategic partner for business transformation.
Authorized by the Colombo Port City Economic Commission (CPCEC), StarSands PortCity operates within Sri Lanka’s premier international business district — a hub of innovation, connectivity, and opportunity.
We specialize in delivering intelligent, technology-driven outsourcing solutions across key business domains including Technical Support, Customer Service, Marketing, Finance, Human Resources, and Data Management.
Our mission is simple yet powerful: to help global businesses operate smarter, faster, and more efficiently.
CORE Outsourcing services
TECHNICAL SUPPORT OUTSOURCING
Empower your business with 24/7 reliable technical expertise. Our Technical Support Outsourcing services keep your IT infrastructure secure, optimized, and future-ready.
CUSTOMER SERVICE OUTSOURCING
Turn customer service into your competitive edge. At StarSands PortCity, we deliver professional, empathetic, and multilingual support that builds trust and drives loyalty.
MARKETING
OUTSOURCING
Fuel your brand’s growth with creative, data-driven marketing solutions. StarSands PortCity delivers impactful strategies that attract, engage, and convert customers worldwide.
FINANCE & ACCOUNTING OUTSOURCING
Enhance financial efficiency and transparency with StarSands PortCity’s precision-driven outsourcing services. Our finance professionals streamline operations and ensure compliance across every process.
HUMAN RESOURCES OUTSOURCING
Transform your HR into a strategic powerhouse. StarSands PortCity simplifies people management while improving compliance, engagement, and productivity.
DATA ENTRY & PROCESSING OUTSOURCING
We bring speed, accuracy, and confidentiality to your data workflows. StarSands PortCity ensures precise and secure data management that fuels intelligent decision-making.
A World-Class Workplace
Our offices are situated in Sri Lanka’s premier international business district, offering a world-class infrastructure that meets global corporate standards.
Smart workstations designed for comfort and productivity.
High-speed connectivity and advanced IT systems for seamless global collaboration.
Eco-friendly facilities with energy-efficient lighting, waste reduction, and green spaces.
Secure access systems ensuring privacy, data protection, and operational integrity.
Our Mission
To deliver world-class outsourcing services that combine human expertise, digital innovation, and operational excellence — empowering our clients to focus on what they do best: growing their business.
Our Vision
To become South Asia’s leading smart BPO hub, connecting the world to Sri Lanka’s talent, technology, and trust — driving sustainable growth through innovation and excellence.
Our Core Values
Excellence in Every Interaction
We believe in setting new standards of performance and professionalism in every project we undertake.
Innovation with Purpos
We embrace technology, automation, and AI to deliver smarter, faster, and more scalable outsourcing solutions.
People First
Our people are our greatest asset. We invest in their growth, skills, and well-being to deliver the best results for our clients.
StarSands
Our Advantage
Authorized by CPCEC: Operating within the Colombo Port City Special Economic Zone, ensuring international compliance and governance.
State-of-the-Art Infrastructure: Secure, scalable, and digitally advanced facilities built for global operations.
End-to-End BPO Expertise: From back-office support to full enterprise process management.
Data Security & Compliance: Adherence to ISO, GDPR, and international data protection standards.
Multilingual Support: Serving clients across Asia, the Middle East, Europe, and the Americas.
24/7 Service Delivery: Continuous support across all time zones.
Port City Villa: Above Luxury, Beyond Life.
Colombo Port City Special Economic Zone
Bridging Boundaries Limitless Possibilities – Port City Colombo
Invest in Port City Colombo – Regional Financial Center and Business Hub
A People-First Culture
At StarSands PortCity, people come first. We cultivate a positive, inclusive, and collaborative culture where every individual feels valued and empowered.
Open communication and transparent leadership.
Continuous learning through professional development and training programs.
Well-being initiatives that balance work, health, and happiness.
Recognition and rewards for innovation, teamwork, and excellence.
Assurance
0
%
Active business
0
+
Why Choose Us
Your Global Outsourcing Partner — Driven by Excellence, Innovation, and Trust
At StarSands PortCity, we don’t just provide outsourcing services — we build long-term partnerships that empower businesses to grow smarter and faster.
Operating under the Colombo Port City Economic Commission (CPCEC), we offer world-class BPO solutions from a globally recognized, future-ready business hub in Sri Lanka.
Whether you’re a startup seeking scalability or an enterprise optimizing global operations, StarSands PortCity delivers efficiency, innovation, and reliability at every step.
- Smart Technology, Human Expertise
- 24/7 Global Support
- Multilingual & Multicultural Workforce
- Data Security & Compliance
Grow Your Career with StarSands PortCity
Where Talent Meets Opportunity
At StarSands PortCity, we believe that people are the heart of our success.
We’re not just building a company — we’re building a community of innovators, leaders, and problem-solvers who are shaping the future of global outsourcing from the heart of Colombo Port City.
When you join us, you become part of a team that values growth, collaboration, and excellence.
Here, your ideas matter, your work has impact, and your potential knows no boundaries.
Why Sri Lanka is the Ideal Destination for BPO Excellence
Sri Lanka has emerged as one of South Asia’s most promising BPO hubs, combining world-class talent, strategic location, cost efficiency, and a pro-investment environment.
At StarSands PortCity, we are proud to operate from the heart of this transformation — within the Colombo Port City Special Economic Zone, under the Colombo Port City Economic Commission (CPCEC).
Strategic Global Location
Located at the crossroads of Asia, the Middle East, and Europe, Sri Lanka offers unmatched connectivity to global markets. With a 5.5-hour average flight radius to major business capitals and advanced telecommunications infrastructure, the country provides ideal conditions for 24/7 outsourcing operations.
Highly Educated, English-Proficient Workforce
Sri Lanka boasts one of the most educated and literate workforces in South Asia, with a strong focus on IT, finance, business management, and communication. English is widely spoken, and professionals are known for their neutral accent, adaptability, and service-oriented mindset — making them highly sought after in the global BPO industry.
Competitive Costs, Premium Quality
Sri Lanka delivers exceptional quality at a lower operational cost compared to many regional markets. Businesses can enjoy significant cost savings without compromising on service standards, professionalism, or technology.
Strong Data Security and Regulatory Framework
Sri Lanka’s BPO industry is guided by robust IT governance, data protection, and compliance frameworks, aligning with international standards such as ISO, GDPR, and PCI-DSS. This ensures that client data, privacy, and intellectual property are always protected.
Stability, Sustainability & Innovation
Sri Lanka’s BPO sector continues to grow through government-backed initiatives promoting digital transformation, green business practices, and skilled employment. With increasing focus on AI, automation, and data-driven services, the country is positioning itself as a next-generation outsourcing destination.
Cultural Compatibility & Customer-Centric Approach
Sri Lankans are known for their warmth, professionalism, and empathy — qualities that create genuine, positive interactions in customer service and business support. This cultural compatibility enhances client satisfaction and long-term business relationships across markets such as the UK, US, EU, Middle East, and Asia-Pacific.
