Address
304 North Cardinal St.
Dorchester Center, MA 02124
Work Hours
Monday to Friday: 7AM - 7PM
Weekend: 10AM - 5PM
Introduction
Customer satisfaction defines brand success. With Customer Service Outsourcing, businesses can ensure 24/7, multilingual support while reducing operational costs. StarSands PortCity provides world-class customer support BPO services in Sri Lanka, blending empathy, efficiency, and advanced CRM systems to deliver exceptional customer experiences.
Why Outsource Customer Service
Outsourcing enables businesses to scale support operations rapidly, manage inquiries efficiently, and maintain consistent service quality. By outsourcing to Sri Lanka’s leading BPO providers, you gain access to highly trained professionals who represent your brand with excellence.
StarSands PortCity’s Customer Service Offerings
- Customer Support and Inquiry Handling
- Complaint Resolution and Dispute Management
- Order Management and Billing Assistance
- Technical Product Support
- Customer Retention and Loyalty Programs
- Multilingual Global Support
Why Choose Sri Lanka
Sri Lanka’s strong communication skills, hospitality-driven culture, and neutral accent make it ideal for customer service outsourcing. From Port City Colombo, StarSands PortCity connects global customers to Sri Lankan talent — ensuring professionalism, empathy, and satisfaction in every interaction.